FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR RETURN POLICY?
We do not accept returns of delivered products. Although, we offer refunds on a case-by-case basis if your order arrives damaged. Please Contact Us for any refund related enquiries.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE, ONCE IT SHIPS?
We partner with premium shipping vendors to ensure consistent and on-time delivery of our products to your door step. We will get started on preparing your order from scratch within 24 hours of order confirmation. It will take us 1-3 business days to prepare your order depending on the order size and requirements. Our shipping to the United States takes about 5-7 business days. We recommend placing your order 2 weeks ahead of your expected delivery date to ensure on-time arrival of our delicacies.
WHAT ARE THE PAYMENT OPTIONS?
Currently, we accept payments via credit cards and PayPal.
HOW LONG DOES IT TAKE TO PREPARE MY ORDER?
We prepare every order from scratch. It will take us 1-3 business days to prepare your order from the time of order confirmation.
HOW TO PLACE CATERING OR BULK ORDERS?
Local to Vijayawada, we cater for every occasion of yours. We also deliver bulk orders for locations across India and the U.S. Please reach out to us so that we can learn your needs and deliver your customized order.
BUSINESS ENQUIRIES?
We are always open to exploring new avenues and opportunities. Please email or call us for any business-related enquiries.